Advance Booking Fee?
• 30 days or more before date of departure: 25% of total cost
• 29 - 20 days before date of departure: 50% of total cost
• 19 - 16 days before date of departure: 100% of total cost
Important: The booking will be cancelled if 100% payment is not received in 16 days before departure date.
If you Cancel your Holiday
if You or any member of your team may cancel his/her travel trip at any time and do not inform us then The cancellation charges will be applicable as per the below:
Cancellation charges per person 30 days or more before departure: 25% of total cost 26 – 19 days before departure: 50% of total cost Less than 16 days before departure: 100% of total cost we will take.
If we change or cancel your holiday
We do plan the arrangements in advance.Company will be fully authorized to change the plan at any time due the situations.
We may have to make changes and we reserve the right to do so at any time. If there are any changes, we will advise you of them at the earliest possible date. We also authorized to change the plan at the right under any circumstances by assigning reasons to you. If we are unable to provide you the booked travel arrangements due to reasons which are not in our control (e.g. bad weather):We shall first try to offer alternative dates for the tour if we are unable to arrange any other dates for you then then we shall refund the booking price/fee charged to you on the basis of booking dates and time. In all circumstances, however, our liability shall be limited to refunding to you the price we charged as tour fees. If you want to change your holiday plan After confirmation of services, Any request for changes must be in writing from the person who made the booking. All cost incurred due to amendment will be borne by you.
If you have a complaint
If you face any problem during your holidays, please inform the tour guide or who will with you who is with you from our company (e.g. your hotelier, tour guide, transporter etc.).If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to us, with your booking reference and all other relevant information. All third party service providers are independent contractors who are at no time under our control or supervision.